SHIPPING POLICY

Thank you for shopping with Coco and Coapparel. We want to ensure your shopping experience is as convenient and seamless as possible. This Shipping Policy outlines our shipping procedures, delivery times, and related information. If you have any questions or concerns, please get in touch with us at Cocoandcoapparel@gmail.com.  

Processing Time: Orders are typically processed within 1-2 business days after receiving payment confirmation. Please note that orders placed on weekends or holidays may experience slightly delayed processing times.

Shipping Methods: We offer several shipping options to cater to your needs. Shipping options and carriers may vary based on your location and the products in your order. You can choose the shipping method that best suits your requirements during checkout.

Estimated Delivery Time: Once your order has been processed and shipped, delivery times will depend on your chosen shipping method and location. Please note that these are estimated delivery times and are subject to factors beyond our control, such as weather conditions, customs clearance, and carrier delays.

  • Standard Shipping: Estimated delivery within 5-10 business days.
  • Expedited Shipping: Estimated delivery within 2-5 business days.
  • Overnight Shipping: Estimated delivery within 1-2 business days.

Shipping Costs: Shipping costs are calculated based on the shipping method selected during checkout, the destination address, and the total weight and dimensions of the items in your order. The shipping cost will be displayed during the checkout process before you complete your purchase.

Tracking Your Order: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track the status of your package. You can use this information to monitor the progress of your delivery.

Order Tracking: We strive to provide accurate and up-to-date tracking information. However, tracking updates may take some time to reflect on the carrier's website after the order has been shipped. If you have concerns about your order's tracking status, please get in touch with us at Coco and coapparel@gmail.com, and we'll be happy to assist you.

Order Modifications: If you need to modify your order after it has been placed, please let us know as soon as possible at Cocoandcoapparel@gmail.com.  While we'll do our best to accommodate your request, please note that we cannot guarantee changes after processing the order.

Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us immediately at Cocoandcoapparel@gmail.com. We will work with the carrier to resolve the issue and ensure you receive your order or a suitable replacement.