Welcome to Coco & Co Apparel's Privacy Policy. This document outlines how we collect, use, and share your personal information when you interact with our website (Coco and and its related services ("Services"). You agree to the terms described in this Privacy Policy by accessing and using our Services. If you disagree with any aspect of this policy, we recommend refraining from using our Services.

Changes to the Privacy Policy

We may update this Privacy Policy periodically, reflecting operational, legal, or regulatory changes. Any revisions will be posted on our website, and the "Last updated" date will be modified accordingly. We will also take any necessary steps mandated by applicable law.

Information Collection and Use

In providing our Services, we collect your personal information from various sources, as detailed below. The type of information we collect and use depends on your interactions with us. In addition to the specific purposes outlined below, we may utilize collected information to communicate with you, provide Services, comply with legal obligations, enforce terms of Service, and safeguard the Services, our rights, and the rights of users and others.

Categories of Personal Information We Collect

Information You Provide Directly:

  • Basic contact details (name, address, phone number, email)
  • Order information (billing and shipping addresses, payment details, email, phone number)
  • Account information (username, password, security questions)
  • Shopping details (viewed items, cart content, wishlist additions)
  • Customer support information (messages sent through the Services)

Information Collected through Cookies

We automatically use cookies and similar technologies to gather Usage Data. This data includes your interactions with our Site, device information, browser details, network connection, IP address, and more.

Information Obtained from Third Parties

We may receive information from third parties, such as vendors, service providers, and partners. This includes but is not limited to:

  • Companies supporting our Site and Services (e.g., Shopify)
  • Payment processors handling payment details for order fulfillment

How We Utilize Your Personal Information

Providing Products and Services: This includes processing payments, fulfilling orders, managing accounts, arranging shipping, and facilitating returns or exchanges.

Marketing and Advertising: We may send promotional communications by email, text, or mail, tailored advertising, and show product advertisements.

Security and Fraud Prevention: Detecting and addressing fraudulent, illegal, or malicious activity to safeguard your account and our Services.

Communication: Providing customer support, enhancing Services, and maintaining a productive business relationship.

Cookies: Cookies enhance user experience on our Site. For information about the Cookies we use in conjunction with Shopify, visit Cookies improve site functionality, analyze user interaction, and tailor advertising. Most browsers accept Cookies by default, but you can adjust settings to reject or remove Cookies. However, this might adversely impact your experience, causing certain Services or features to function incorrectly.

Disclosure of Personal Information: We may share personal information with:

  • Vendors and third parties providing services on our behalf (e.g., payment processors, customer support partners)
  • Business and marketing partners (e.g., Shopify)
  • Affiliates and entities within our corporate group
  • In response to legal obligations, business transactions, or to protect our Services and user rights

Categories of Personal Information Disclosed

Identifiers: Basic contact details, certain order and account information Commercial Information: Order information, shopping details, customer support data Internet or Network

Activity: Usage Data

We do not use or disclose sensitive personal information to infer your characteristics.

For more information on the data we collect, how we use it, and your rights, please continue reading the full Privacy Policy.